Privacy Policy
Your privacy is important to us. This policy outlines how ORL Power collects, uses, and protects your personal information.
Last Updated: January 2024
This Privacy Policy is effective as of the date listed above.
Introduction
ORL Power ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.orlpower.com, use our services, or engage with us in business communications.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Business requirements and project specifications
- Communication preferences
- Any other information you choose to provide in forms or communications
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Business Communications
- • Responding to inquiries and quote requests
- • Providing technical support and consultation
- • Processing orders and managing projects
Service Improvement
- • Improving our products and services
- • Analyzing website usage and performance
- • Customizing user experience
Legal Compliance
- • Meeting regulatory requirements
- • Maintaining business records
- • Protecting our legal interests
Marketing Activities
- • Sending relevant product information
- • Industry updates and newsletters
- • Trade show and event invitations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Business Partners
With authorized distributors or partners to fulfill your orders or provide services, under strict confidentiality agreements.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights, property, or safety.
Service Providers
With trusted third-party service providers who assist in our operations, such as IT services or logistics, under confidentiality agreements.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update
Request access to or correction of your personal information we hold.
Data Portability
Request a copy of your personal information in a structured format.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-out
Unsubscribe from marketing communications at any time.
International Data Transfers
As a global manufacturer, ORL Power may transfer your personal information to countries outside your residence for business purposes. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms to ensure your data remains protected.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on:
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal information, please contact us:
Response Time: We will respond to your privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate the priority level in your communication.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.